Solutions · Activation

Guide users to the first meaningful product milestone

Start with eligible pre-signup actions, continue through onboarding and use product events to record progress toward activation.

The problem

Signup doesn't mean activated

A large share of signups never complete the actions that make them retained, valuable users. Generic onboarding emails and empty-state screens rarely move the needle.

How Claimr solves it

Structured, rewarded onboarding from first contact through first value

Claimr turns onboarding into a quest — pre-signup achievements build momentum, post-signup quests guide users to their first meaningful action and progress is visible the whole way.

First touch to first value, one continuous path

First touchPre-signup XPSignupOnboarding questFirst value

Relevant modules

Pre-signup achievements

Build momentum before an account exists.

Quests

Structure onboarding as a clear, rewarded sequence of steps.

Progression & tiers

Give new users a visible sense of advancement early on.

Milestones

Track and reward the specific actions that correlate with retention.

Automation

Trigger nudges or rewards automatically when a user stalls mid-onboarding.

Analytics

See exactly where users drop off in the activation funnel.

Automation

Nudge stalled users automatically

Detect when a new user hasn't completed onboarding and react before they churn silently.

Rule example
WHEN
Signed up > 3 days ago
AND
Onboarding quest incomplete
THEN
Send reminder
AND
+20 XP bonus for completing today

Where teams use this

First-session guidance

Reward the specific first actions that predict long-term retention.

Feature discovery

Turn underused features into quest steps with a visible reward.

Re-engagement

Automatically nudge users who stall partway through onboarding.

Cohort-specific onboarding

Vary the onboarding quest by acquisition source or user segment.

Integration

Trigger onboarding logic from your own events

Feed custom product events into onboarding quest conditions via API or SDK.

REST APISDKCustom eventsWebhooks
View documentation

Frequently asked questions

No — Claimr's quest and achievement layer typically sits alongside your existing onboarding UI, not in place of it.

Give every new user a reason to finish onboarding