User Intelligence

Bring engagement signals into one user profile

Combine supported product events, wallet activity, social activity and referral events. Use the resulting profile to create segments and control campaign eligibility.

Alice

User Score92 / 100
Wallet Score91 / 100
Influencer Score84 / 100
High ValueAmbassadorRetained

The problem

Fragmented data makes personalization guesswork

Product analytics, social listening tools and onchain trackers rarely talk to each other. Teams end up segmenting on incomplete signals and rewarding volume instead of value.

How Claimr solves it

A unified profile combining every signal Claimr tracks

Every user gets one profile that merges product activity, Wallet Score, Influencer Score and Referral Score into a single User Score — the input for segmentation and automated campaigns.

How the unified profile is built

  1. 01

    Collect streams

    Product, social, onchain and referral activity are tracked continuously per user.

  2. 02

    Compute scores

    Wallet Score, Influencer Score, Referral Score and Product Activity roll up into a User Score.

  3. 03

    Segment

    Scores and tags (e.g. Ambassador, High Value, Low Risk) group users into actionable segments.

  4. 04

    Automate

    Segment membership can trigger campaigns, rewards and tier changes automatically.

What's in the profile

User Score

A composite score summarizing overall user value and engagement.

Wallet Score

Onchain quality signal across major EVM chains, Solana and SUI.

Influencer Score

Social reach and engagement quality from connected X activity.

Referral Score

Referral quality and contribution, not just invite counts.

Product activity

Sessions, feature adoption, milestones and custom events.

Segments & tags

Rule-driven groupings like Ambassador, High Value, Organic, Retained.

Automation

Segments that update themselves

As scores change, segment membership — and everything tied to it — updates automatically.

Rule example
IF
Wallet Score > 80
AND
Influencer Score > 70
AND
Product Activity > threshold
THEN
Add to Ambassador Segment
→ unlock campaign
→ increase referral rewards
→ invite to VIP tier

Where teams use this

VIP identification

Automatically surface your highest-value users for white-glove treatment.

Risk-aware campaigns

Exclude low-quality or high-risk wallets from reward-bearing campaigns.

Ambassador programs

Identify users with genuine influence and product activity, not just follower count.

Lifecycle marketing

Trigger different messaging for new, active, at-risk and churned segments.

Integration

Query and subscribe to profile changes

Read the unified profile via API, or subscribe to score and segment changes via webhook to drive your own systems.

REST APIWebhooksCustom eventsSDK
View documentation

Frequently asked questions

Scores update as new activity is tracked, so segment membership stays close to real-time rather than batch-refreshed.

See your users as one profile, not four data silos