Solutions · Retention & Loyalty

Build progression around repeat product behavior

Use recurring quests, streaks, tiers and segments to support the behaviors associated with continued product use — combined with a unified intelligence profile so re-engagement and tier status reflect what a user actually does, not just what they spend.

The problem

Generic re-engagement and spend-only loyalty both miss the signal

Blast emails and push notifications treat every user the same, regardless of what's driving their disengagement — and a points-per-dollar tier can miss the users who drive referrals, engage consistently or hold real influence but never show up in transaction history.

How Claimr solves it

Retention and loyalty driven by what Claimr already knows about each user

Tiers, streaks and rewards give users ongoing reasons to return, built on the full profile — product activity, referral contribution, wallet quality and social influence — not just recency or spend.

From single session to recognized, retained status

First sessionStreak startedTier progressHabit formedRetained

Relevant modules

Streaks & daily check-ins

Build recurring habits with visible, rewarded consistency.

Tiers & progression

Give long-term users a persistent, escalating sense of advancement.

Points & XP

Flexible point systems that can incorporate any tracked activity.

User Score

Identify at-risk users and factor product, social and onchain value into tier eligibility.

Custom rewards

Points, tokens, access or bespoke rewards per tier.

Automation

Trigger win-back campaigns and tier changes automatically as signals change.

Automation

Tiers that update automatically

No manual tier reviews — status changes as the underlying data changes.

Rule example
WHEN
User Score > 85
AND
Streak >= 30 days
THEN
Unlock Platinum Tier
AND
Enable exclusive rewards

Where teams use this

Daily habit loops

Build streak mechanics tied to your product's core recurring action.

Churn-risk intervention

Automatically flag and re-engage users showing early disengagement signals.

Multi-dimensional loyalty tiers

Combine spend, engagement and referral activity into one tier system.

VIP experience gating

Unlock exclusive access or perks automatically at top tiers.

Integration

Sync retention and tier signals to your own systems

Push retention-risk and tier changes to your CRM, lifecycle marketing or support tools via webhook.

WebhooksREST APISDKCustom events
View documentation

Frequently asked questions

It combines product, social, wallet and referral signals into one score, making it easier to spot disengagement patterns that a single metric would miss.

Turn one-time users into loyal, recognized ones