Solutions · Product Adoption

Build campaigns around product milestones

Use selected product events as quest conditions, show progress in the Widget and measure milestone completion by cohort.

The problem

Feature adoption is invisible until it's a churn problem

Product teams often only learn a feature is underused after retention data shows non-adopters are churning at a higher rate — too late to intervene with that cohort.

How Claimr solves it

Turn feature discovery into a rewarded, trackable quest

Claimr lets you define quests around specific features or milestones, reward completion and measure adoption in real time instead of retroactively.

From unused feature to adopted habit

Feature launchedQuest definedUsers guidedFeature adoptedRetention lift measured

Relevant modules

Quests

Define a clear, rewarded path to any feature or milestone.

Milestones

Track feature-specific adoption events distinct from general activity.

Custom events

Wire any product event into quest logic, not just predefined ones.

Segmentation

Target adoption quests at the cohorts least likely to discover a feature organically.

Automation

Trigger adoption nudges based on inactivity with a specific feature.

Analytics

Measure adoption rate and its correlation with retention directly.

Automation

Nudge non-adopters automatically

Target users who haven't discovered a key feature after a defined window.

Rule example
WHEN
Account age > 14 days
AND
Feature X never used
THEN
Show feature quest
AND
+30 XP on first use

Where teams use this

New feature launches

Drive adoption of a newly shipped feature with a time-boxed quest.

Underused feature recovery

Re-surface valuable but overlooked features to existing users.

Cohort-specific adoption

Target adoption quests at segments most likely to benefit from a given feature.

Adoption-retention correlation

Quantify which features actually predict long-term retention.

Integration

Wire any product event into a quest

Custom events let you tie quest logic to feature usage you already track internally.

Custom eventsREST APISDK
View documentation

Frequently asked questions

If the feature usage event isn't already tracked, yes — but Claimr's custom events make that a lightweight addition, not a new analytics system.

Stop hoping users find your best features